Privacy Policy

1. Scope of This Policy

This Privacy Policy applies to any website, domain, subdomain, landing page, funnel, form, or service operated by Enad Group LLC or any of its brands, including HVAC37, ECOM37, SCALE37, and Tim Enad Consulting (collectively, the "Company," "we," "us," and the "Site"). Information collected through any of our brands may be handled by Enad Group LLC as the operating company.

2. Information We Collect

We may collect the following categories of information:

• Identifiers: name, email address, phone number, company name, IP address.
• Client information: data submitted through onboarding forms, proposals, invoices, emails, or messages.
• Usage data: browser type, device information, pages viewed, referring URLs, and interaction data.
• Marketing and tracking data: cookies, pixels, tags, conversion events, and call tracking where enabled.

3. How We Use Information

• To provide, manage, and improve our services.
• To communicate with you, schedule calls, and respond to inquiries.
• To send proposals, invoices, and service-related messages.
• To process payments and prevent fraud.
• To analyze performance, traffic, and user behavior.
• To comply with legal obligations and enforce our policies.

4. Cookies, Pixels, and Tracking Technologies

5. Client Tracking Responsibilities

If you are a client and authorize the use of tracking technologies on your own website or funnels, you are responsible for ensuring that you provide any required disclosures, cookie notices, and consent mechanisms to your users, and that you comply with applicable laws and platform policies.

6. How We Share Information

We may share information with:

• Our brands: information may be shared internally between Enad Group LLC and its brands where relevant to providing services to you.
• Service providers: hosting, analytics, scheduling, email, CRM, invoicing, and payment processors.
• Advertising platforms: such as Meta, Google, and TikTok, where authorized.
• Legal or safety authorities: when required by law or to protect rights and safety.

We do not sell your personal information in exchange for money in the ordinary sense.

7. Payments

Payments are processed by third-party payment processors. We do not store full card numbers. Charges will appear on your statement as ENADGROUP.COM or ENADGROUP.

8. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

9. Data Security

We use reasonable administrative, technical, and physical safeguards to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

10. Your Privacy Rights

Depending on where you live, you may have the right to request access to, correction of, or deletion of your personal information, and to request information about how it is collected and used. California residents may have these rights under the CCPA and CPRA.

To submit a request, contact us at [email protected]. We may need to verify your identity before fulfilling requests.

11. Children's Privacy

The Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date. Continued use of the Site constitutes acceptance of the updated policy.

13. Contact Us

If you have questions about this Privacy Policy, contact us at [email protected].